1. Purpose
This Acceptable Use Policy ("AUP") governs the use of Oktivo's platform and services provided by C4M Consulting Private Limited. This policy ensures that our services are used responsibly and in compliance with applicable laws.
2. Prohibited Activities
Users of Oktivo's services must not:
- Send unsolicited bulk emails or messages (spam)
- Use the platform for phishing, fraud, or deceptive practices
- Transmit content that is illegal, harmful, threatening, abusive, or harassing
- Distribute malware, viruses, or other malicious software
- Violate any applicable local, state, national, or international law
- Infringe on intellectual property rights of others
- Attempt to reverse-engineer, decompile, or disassemble our platform
- Use the service to make automated calls without proper consent
- Misrepresent identity or affiliation with any person or organization
- Collect or store personal data of others without proper authorization and consent
3. Email and Communication Standards
All communications sent through our platform must:
- Be sent only to recipients who have given explicit consent
- Include accurate sender information and subject lines
- Contain a valid physical mailing address
- Provide a clear and functional unsubscribe mechanism
- Honor unsubscribe requests within 48 hours
- Comply with CAN-SPAM, GDPR, and other applicable regulations
4. Voice Communication Standards
AI voice calls made through our platform must:
- Only be placed to individuals who have consented to receive calls
- Clearly identify the caller and purpose of the call
- Comply with applicable telemarketing and robocall regulations
- Respect do-not-call lists and opt-out requests
5. Enforcement
Violations of this AUP may result in immediate suspension or termination of services without prior notice. We reserve the right to investigate suspected violations and cooperate with law enforcement authorities.
6. Reporting Violations
If you become aware of any violation of this policy, please report it to contact@insybit.com. We will investigate all reports promptly.
7. Contact
- Company: C4M Consulting Private Limited
- Address: H-187, Sector - 63, Noida, Gautam Buddha Nagar, Uttar Pradesh, India - 201301
- Email: contact@insybit.com
- Phone: +91-8010545225